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Effective Communication in Private Clinics: SMS Notifications as a Key Part of Automation

Učinkovita komunikacija v zasebnih ordinacijah- SMS obvestila kot ključni del avtomatizacije

In today’s world, where time plays a crucial role, effective communication between private clinics and patients has become essential. Our software, Flerp Dent, introduces innovative solutions for automating SMS notifications, enabling private practices to establish fast, reliable, and personalized communication with their patients.

High Efficiency of SMS Notifications

SMS notifications are one of the most effective communication channels for private clinics. Research shows that the average open rate for SMS messages is as high as 98%, whereas email open rates are significantly lower, at around 21.3%. This difference clearly demonstrates why SMS notifications are the ideal choice for fast and direct patient communication.

Our software, Flerp Dent, enables the automation of SMS notifications, allowing private clinics to effortlessly send appointment reminders, offers, test results, invoices, and other important information without additional administrative work.

Advantages of Two-Way Communication

One of the greatest advantages offered by Flerp Dent is two-way communication via SMS notifications. This means that private clinics can not only send SMS notifications but also receive patient responses directly within the software. This functionality brings several benefits:

  • Faster appointment confirmations: Patients can quickly reply to reminders and confirm their attendance.
  • Direct communication: Healthcare staff can promptly respond to patient inquiries or requests.
  • Time savings: Administrative processes are automated, reducing staff workload and increasing productivity.

Global Comparison of Communication Channels

SMS notifications are not only fast and effective but also highly reliable. According to global research, SMS has:

  • A 98% open rate, whereas email reaches only about 21%.
  • A 45% response rate, compared to an average of 7% for emails.

Due to these statistics, SMS notifications are a crucial part of the communication strategy for private clinics that want to enhance patient relationships and ensure that important information is always delivered on time.

Efficient Automation with Flerp Dent

The Flerp Dent software is designed specifically for private clinics that want to automate their processes and enhance the patient experience.

Učinkovita komunikacija v zasebnih ordinacijah- SMS obvestila kot ključni del avtomatizacije

Real-Life Example

A private clinic in Ljubljana implemented SMS notification automation with Flerp Dent and achieved remarkable results. In the first month of use, the appointment confirmation rate increased by 30%, while administrative staff spent 50% less time manually calling patients.

Summary

SMS notifications are an indispensable part of modern communication in private clinics. By using the Flerp Dent software, you can automate processes, improve patient responsiveness, and enhance customer satisfaction. Two-way SMS communication enables direct and quick resolution of patient needs, leading to better outcomes for both your clinic and your patients.

For more information about Flerp Dent and SMS notification automation, visit our website or contact us. Your patients deserve the best possible care, and you deserve the most efficient way to achieve this goal!

Are you interested in the benefits of the Flerp Dent software and who is already using it? Read more here – https://flerpdent.com/en/what-is-the-story-of-the-flerp-dent-new-generation-software-and-what-advantages-does-it-bring/

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